Frequently Asked Questions

What Shipping Methods Are Available?

We use An Post the national Irish Postal Service. All our products are delivered with a tracking number.

How Long Will It Take To Get My Package?

Generally Speaking in Ireland for up to 3 days, Rest of Europe up to 5 days and the USA up to 10 days.

Do You Ship Internationally?

Yes we ship internationally.

Payment Information

We at Smackwear value your security we use the worlds most secure systems ‘Stripe payment Systems’  and ‘Paypal’ to handle our payments. For more information see Stripe payments and PayPal

Orders & Returns

How do I place an Order?

Simply press add to cart when you find an item you like and proceed to checkout and enter your details.

Do I need an account to place an order?

No, you do not need an account to place an order.

Who should I to contact if I have any queries?

Please send an e-mail to patrick.white2010@hotmail.com for further queries.

How Can I Cancel Or Change My Order?

Please send an email to patrick.white2010@hotmail.com to change your order or cancel.

How Do I Track My Order?

When dispatched you will be issued with a tracking number usually next day. You can track your number on this link TRACK

How Can I Return a Product?

Smackwear does accept returns we give you 14 business days to let us know if you’d like to return something.

 

 

If the item was not as described, the seller is responsible for paying return postage costs. If a buyer changes their mind about a purchase and wants to return it, you will be required to pay the postage costs. Smackwear will provide a return postage address and additional return postage information for the buyer on request by email to patrick.white2010@hotmail.com